LOST CYLINDER FEE

This is a cylinder rental service. At ALL TIMES cylinders remain under the ownership of CO2 YOU.

We can deliver Refills as often as you want. This programme allows you a maximum of 4 months per rental before you must Refill. If you use the programme as designed it will work out equivalent to £9.99 per month (or £7.49 per month for lighter users).

Here's how it works:
1. Sign up to our Cylinder Rental Agreement (the 'Gas Refill Programme').

2. As soon as you join our Cylinders of CO2 should arrive within 1 working day (sometimes 2 working days if your order was placed in the afternoon).

3. Order Refills as often as you want from within your online account. We remind customers by telephone, email and/or text prior to an upcoming order. If you need to keep our cylinders longer than 4 months at a time you can arrange this with us for £2.49 extra per week, it's no problem :-)

On your Refill day the driver will deliver all Full cylinders to you in exchange for all the empty cylinders. You must always return all cylinders on your plan every time to avoid a penalty fee. There is no need for you to print a label or take your cylinders anywhere, the driver will handle all of this for you.

Enjoy your new cylinders until the next time you Refill.

REMEMBER - YOU ARE RENTING OUR CYLINDERS FROM US. WE WORK ON A TRUST BASIS. THERE ARE NO DEPOSITS TAKEN ON YOUR CARD AND YOU CAN CANCEL YOUR PLAN AT ANY TIME. ALL WE ASK (SHOULD YOU NO LONGER WISH TO CONTINUE) IS THAT WE ARRANGE THE COLLECTION OF OUR CYLINDERS FROM YOU WITHIN 5 DAYS. BY JOINING THE REFILL PROGRAMME YOU AGREE TO BE BOUND BY OUR TERMS.

If you need further information regarding the Refill Programme you are welcome to email us at refill@co2you.co or give us a call Monday to Friday from 9am-5.30pm on 020 3026 5698 and we will be able to assist you.

HAVE YOU PURCHASED OUR CYLINDERS ELSEWHERE (such as Amazon)? Pop us an email as we offer a small credit fee for each cylinder you are returning to us. We cannot offer credit for other brands of cylinders, but we can recycle these for you.